Tesh Tech Overview

Who We Are

Welcome to Tesh Tech, a Kenya-based online retailer offering a range of products for homes, families, fitness, and everyday needs. Based in Nairobi, we provide customers across Kenya with convenient access to products in categories including Kitchen Appliances, Home Appliances, Gym & Fitness Equipment, and Kids & Baby Products. Our goal is to make online shopping straightforward by providing clear product information, convenient payment options, reliable delivery, and responsive customer support. Our physical business location is: Taveta Road, New Al Noor Building, 3rd Floor, Shop D10s, Nairobi, Nairobi County 00100, Kenya. Customers can contact our team for product inquiries, order assistance, delivery information, and after-sales support.

Vision

To become a trusted online shopping destination in Kenya, recognised for product variety, convenience, value, and excellent customer service.

Our mission

Our mission is to make quality products accessible through a convenient and dependable shopping experience, while building lasting relationships with our customers.

Core Values

Customer Focus We put our customers at the center of our service. We aim to provide clear communication, helpful product information, and responsive assistance before and after purchase. Transparency We believe customers should have access to clear information about products, prices, payment options, delivery, and returns before placing an order. Product Quality We carefully select the products we offer and provide the available product specifications and warranty information on the relevant product pages. Convenience We use online ordering, convenient payment options, and delivery services to make shopping easier for customers across Kenya. Customer Support Our team is available to assist with product inquiries, order updates, delivery questions, and other customer-service needs.

Genuine Products

We offer products across several categories, including: Kitchen Appliances Home Appliances Gym & Fitness Equipment Kids & Baby Products Household and everyday-use products Product availability, specifications, pricing, warranty coverage, and other applicable terms are provided on the relevant product pages.

Expert Technical Support

Our customer support team is available to assist with: Product inquiries Pre-purchase questions Order assistance Delivery updates Product information After-sales support For assistance, please visit our Contact Us page or contact us using the details provided on our website.

Reliable Delivery

We provide delivery services to customers in Nairobi and other parts of Kenya. Delivery options, estimated delivery times, and applicable delivery charges are explained in our Shipping Policy. Depending on the order and delivery location, we provide convenient payment options including M-Pesa and Pay on Delivery, where available. For complete information about payment, delivery, returns, and other terms, please refer to the relevant policies on our website.

Ready to Shop

Whether you are looking for home appliances, fitness equipment, or products for your family, browse our online store or contact our team for help choosing the right product.

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